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Members

Member Rights And Responsibilities

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As a DentaQuest plan member, you have the right to:

Receive DentaQuest's policy statement on member rights and responsibilities.
Obtain information about DentaQuest's services and participating dentists.
Expect that your patient privacy is protected and respected.
Participate with dentists in the decisions regarding your dental care.
Receive information on appropriate or necessary treatment options without regard to cost or benefit.
Appeal decisions made by DentaQuest that affect your individual care.
Provide feedback about DentaQuest or the care provided by participating dentists.


You have the responsibility to:

Provide dentists with the information necessary to care for you.
Follow the treatment plans and instructions for care given by providers.
Pay any member fees (if applicable) at the time services are rendered.
Be familiar with DentaQuest benefits, policies and procedures by reading DentaQuest's written materials.

 

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